Thank you for choosing Culbrea Sports Group LLC!
We are committed to providing our customers with safe, reliable, and convenient product delivery services. This shipping policy applies to all customers who purchase products through our website.
- Shipping Area
Currently, we only offer shipping within the United States.
We do not provide international shipping services outside of the United States.
The shipping address for your order must be located within the United States and in an area accessible by our logistics service providers.
- Shipping Carriers
We select the appropriate shipping carrier based on the items in your order, the shipping address, and current logistics service availability.
We may utilize the following U.S. logistics carriers:
USPS (United States Postal Service): Provides mail and parcel delivery services within the United States.
UPS (United Parcel Service): Provides standard and expedited parcel delivery services.
FedEx (Federal Express): Provides a variety of parcel shipping services within the United States.
The specific carrier will be determined based on the requirements of your order. We reserve the right to select the most suitable carrier based on logistics needs.
- Order Processing Time
Under normal circumstances, orders will be processed within 1–3 business days after successful payment.
Order processing includes order confirmation, product inspection, packaging, and handover to the logistics carrier.
Processing times may be extended during weekends, U.S. federal holidays, and periods of special promotions.
- Estimated Delivery Time
Once an order has been shipped, the estimated delivery time is as follows:
Shipping Method
Estimated Delivery Time
USPS Standard Shipping
3–7 business days
UPS Ground
2–7 business days
FedEx Ground
2–7 business days
The timeframes above are estimates, not guaranteed delivery dates.
Actual delivery times may be affected by factors such as the shipping address, weather conditions, holidays, peak logistics periods, and the operational status of the shipping carriers.
- Shipping Costs
Shipping costs for your order will be calculated and displayed at checkout, based on the items purchased, the shipping address, and the selected shipping method.
6. Order Tracking
Once an order has been shipped, we will send a shipment notification—including tracking information—to the customer via email, where applicable.
Customers may use the provided tracking number to check the status of their package on the official website of the respective carrier.
Please note that there may be a delay in the synchronization of tracking data; it may take some time for the information to update after the order has been dispatched.
- Shipping Address
Before submitting an order, customers should ensure that the provided shipping address is accurate and complete.
If you need to change your shipping address, please contact us as soon as possible. Once an order has entered the fulfillment or shipping process, we may not be able to guarantee that the address can be updated.
Shipping delays or returns resulting from an incorrect or incomplete address—or an undeliverable location—may require additional processing time.
- Shipping Delays and Exceptions
While we strive to ensure that all orders are dispatched in a timely manner, the following situations may cause shipping delays:
Severe weather or natural disasters.
U.S. public holidays or peak shipping seasons.
Operational adjustments by the carrier.
Incorrect shipping addresses or an inability to contact the recipient.
Other unforeseen shipping or delivery issues.
If an issue arises with your package, please contact us via our customer service email, and we will do our best to assist you.
- Missing Packages
If the tracking information indicates that your package has been delivered, but you have not received it, we recommend the following steps:
Verify the shipping address and the specific delivery location.
Check with family members, neighbors, or building management to see if they accepted the package on your behalf.
Contact the carrier directly to inquire about the delivery details.
If the issue remains unresolved, please reach out to our customer service team.
We will investigate the situation and assist you in finding a resolution.
- Contact Us
If you have any questions regarding our shipping policy, order processing, or tracking, please contact us using the methods provided below.
Company Name: Culbrea Sports Group LLC
Company Address:
55 EMERSON TRL, COVINGTON, GA 30016
General Inquiries:
[email protected]
Customer Service:
[email protected]
Thank you for choosing Culbrea Sports Group LLC!
We remain committed to providing you with convenient and reliable shipping services within the United States.